Sail Healthcare Marketing is India's leading “Virtual Medical Assistant” service providing
company to the healthcare industries. Our virtual medical assistants are highly qualified and
professionally trained to help medical practitioners with daily, recurring tasks. Our virtual
medical assistant doesn’t sit with you in your clinic/hospital, he/she is a remote employee and
operates the tasks online.
Virtual medical assistant’s work:
• Handling Calls/Chat/Emails on daily basis
• Converting leads for OPD/IPD
• Scheduling/Rescheduling appointments
• Regular follow-ups post OPD/IPD
• Creating patient database
• Detailing the Insurance coverage
• Improving reviews
• Handling escalations
• Monitoring performance of all portals
• Sharing monthly analytic reports
• Providing guidance for marketing investment
Benefits of Hiring a Virtual Medical Assistant
• Save time (more patients, personal/family care)
• Save money (no office setup, no extra expenses, boon for new clinics)
• 24*7 availability
• Improved service quality
• Improved patient experience
• No workplace gossip
• Data management
• Back office assistance
• Supplies management
• Do away with unnecessary stress
• Time for self-reflection
• Access reports on move
• Better decision for organization growth