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Terms and Conditions

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Last updated: 4 October 2026

These Terms and Conditions govern your use of saihealthcaremarketing.com (the "Website") and the services provided by Sai Healthcare Marketing ("we", "us", "our"). By using the Website or engaging us, you agree to these terms.

Terms and conditions for Sai Healthcare Marketing services

1. Our services

We provide healthcare digital marketing services, including website design and development, search engine optimization, Google Ads and pay-per-click management, social media marketing, content marketing, online reputation management, YouTube video promotion, virtual medical assistant services and patient counselling support. The exact scope, deliverables, duration and fees for each engagement are set out in a written proposal, quotation or agreement.

2. Quotes, fees and GST

Fees depend on the services chosen and are communicated in writing. Unless stated otherwise, quoted fees are exclusive of GST, which is charged extra as applicable. Payment terms are as stated in the proposal or invoice. Advertising spend paid to platforms such as Google or Meta is separate from our fees unless the proposal says otherwise.

3. Form submissions and enquiries

Submitting a form on our Website is an enquiry only and does not create a contract. How we use the details you submit is explained in our Privacy Policy.

4. No guarantee of results

Search rankings, traffic, advertising performance and the number of patient enquiries depend on factors outside our control, including search engine algorithms, competition and platform policies. We do not guarantee any particular ranking, position, number of leads or revenue.

5. Client responsibilities and compliance

You are responsible for the accuracy of the information, images and claims you give us, for holding any licences and registrations required for your practice, and for approving clinical or medical statements before publication. Healthcare providers in India must follow the advertising and professional conduct rules that apply to them, including those of their medical council. Our content is general information and does not replace medical advice. We may decline to publish content that appears misleading or non-compliant.

6. Third-party platforms

Our services may rely on third-party platforms such as Google, Meta, YouTube and directories. We are not responsible for changes to their policies, outages, account suspensions or decisions on reviews or ads.

7. Intellectual property

Content on this Website, including text, graphics and design, belongs to Sai Healthcare Marketing and may not be copied without permission. Deliverables created for you become yours on full payment, except for third-party materials, software or tools that carry their own licences. You grant us permission to use materials you provide for the purpose of delivering the services.

8. Confidentiality

Each party will keep the other's non-public business information confidential and use it only for the engagement. Please do not share patient-identifiable information with us unless it has been agreed in writing and is necessary for the service.

9. Portfolio and client names

We may mention clients and engagements in our materials only where we have permission to do so.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental or consequential losses, including loss of revenue or patients. Our total liability for any claim relating to our services is limited to the fees you paid us for the specific service in the period in question.

11. Suspension and termination

Either party may end an engagement as set out in the written agreement or proposal. We may suspend work if payments are overdue or if continuing would breach law or platform rules. Fees for work already completed remain payable.

12. Use of the Website

You agree not to misuse the Website, attempt to disrupt it or submit false or unlawful information through its forms.

13. Governing law

These terms are governed by the laws of India. Subject to any dispute-resolution clause in a written agreement, courts at Gurugram, Haryana will have jurisdiction.

14. Changes

We may update these terms from time to time. The latest version will be on this page with the date of the last update.

15. Contact

Questions about these terms can be sent to saihealthcaremarketing@gmail.com or by phone on +91-9354503426. Business details: Sai Healthcare Marketing, Block B, Metro World Mall, Sector 56, Gurugram, Haryana - 122011. GSTIN: 06AKLPV3303L1ZV. See also our Privacy Policy.